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Managing the Hidden Organization

Strategies for Empowering Your Behind-the-Scenes Employee

Managing the Hidden Organization Open the full-size image

Contributors

By Terrence E Deal

By William A Jenkins

Formats and Prices

On Sale
Mar 1, 1994
Publisher
Grand Central Publishing
ISBN-13
9780446394567

Price

$21.99

Price

$28.99 CAD

Format

Trade Paperback

Format:

Trade Paperback $21.99 $28.99 CAD

This item is a preorder. Your payment method will be charged immediately, and the product is expected to ship on or around March 1, 1994. This date is subject to change due to shipping delays beyond our control.

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Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company’s overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

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Terrence E Deal

About the Author

Terrence Deal is a professor at Peabody College at Vanderbilt University, where he specializes in the study of organization cultures. He has recently taught at Harvard University’s Graduate School of Education.

Allan A. Kennedy is a Boston- and London-based management consultant and writer. He is co-author with Terrence Deal of Corporate Cultures and The New Corporate Cultures. He lives in Boston, Massachusetts.

Learn more about this author

William A Jenkins

About the Author

Learn more about this author